Marketing on Hold
Make the most of your customer’s time with you.
No matter how quickly you answer your phones there will always be a time when your customer will have to be put on hold. And this is an opportunity you can take to educate your customer about other services you use, specials you are running, information they need to have ready when they are answered or even a way to thank them for their patronage.
Held calls result in a captive
audience; don’t let that time go to waste!
________________________
Click play to hear a sample on hold message!
Legal Music
|
Did you know that using a radio broadcast as your on-hold music source is considered re-broadcasting? If you are re-broadcasting radio, and not paying royalties to BMI and ASCAP, you are violating copyright laws and possibly FCC regulations. In other words, you may be committing a federal offense. |
|
If that's not enough, consider that re-broadcasting radio over your telephone's On-Hold system provides your competitor’s a marketing opportunity to your customers.
We eliminate your exposure by offering an enormous licensed or copyright free risk-free music library.
___________________________________________________
How are we different?
Most marketing on hold
firms will charge you for every change you make even if it’s only 1
announcement within your script. We
offer you up to 4 announcement changes a year as part of your initial price
depending on the package you choose.
Once you sign a contract, our consultants will work with you to design a script that will best represent your company. We only use professional and experienced voice talent.
